If you need further assistance, you can Submit A Support Ticket Here

We aim to process refund requests as quickly as possible, but the time it takes for the funds to return to your account depends on your bank.

Refund Eligibility #

We do not offer refunds for:

• Unused services or partial months.
• Forgetting to cancel your subscription before renewal.

We do consider refunds if:

• You were double charged for the same billing period.
• You accidentally set up a second subscription under a different account.
• You previously cancelled your subscription from your account area, but were still charged.

Refund Processing Time #

• Our support team is not available 24/7, so it may take a few days to respond to your refund request.
• Once approved, we process refunds immediately on our end.
• For most UK banks, refunds appear in your account within minutes after processing.
• For some banks, it may take up to 10 working days – unfortunately, we have no control over this delay.
• Once your refund has been processed, you will automatically receive a refund receipt as confirmation.

Request A Refund #

If you are eligible for a refund you can request it by Submitting A Support Ticket Here